Learn more about avianca cargo's route network
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Contact Us

We encourage our clients to review our frequently asked questions section, where they will be able to find an immediate solution to the most common concerns.

If you prefer, you can visit our local offices or contact us via email if you have inquiries regarding cargo shipments, claims on shipments or any other question regarding our services

We are updating the contact information. It is possible that some contacts still this update process.

Local offices

Through our wide network of routes, interline agreements and GSA's partners, we operate in more than 30 countries in Latin America, Europe and Asia.

Select the country below to find the nearest office in your city.

 

Contact Center

If you have any specific issues or questions, please contact the representative for your region.


Station/Region Phone E-Mail
El Salvador +503 211 31231 CustomerServiceCAM@avianca.com
Panamá +507 833 9225 CustomerServiceCAM@avianca.com
Nicaragua +505 7513 7684 CustomerServiceCAM@avianca.com
Guatemala +502 2378 4663 CustomerServiceCAM@avianca.com
Costa Rica +506 411 93025 CustomerServiceCAM@avianca.com
Colombia +57 601 589 8532 CustomerServiceCO@avianca.com
Ecuador +593 234 29431 CustomerServiceEC@avianca.com
NAM +1786 504 1580 CustomerserviceMIA@avianca.com
México – avianca cargo mexico +52 554 161 1671 CustomerServiceMX@aerounion.com.mx
NAM – avianca cargo mexico +1 213 816 3957 CustomerServiceUS@aerounion.com.mx

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