Speed Products
We know your needs, that is why we offer you our Speed Product Portfolio, providing differentiated service levels and allowing the use of the best option for the transportation of your shipments.
Each of our speed products is totally focused on delivering on our service promise. Proactivity and Communication are the key to our service.
Product Priority
With our Priority Speed Product offering, you have space for bookings in the applicable route network, as well as the highest shipment prioritization.
Main characteristics of the service:
- Proactive follow-up through our Customer Support Area
- Highest boarding priority
- Applicable to products from our specialized portfolio of Pharma (PIL), Fresh (PER), Live (AVI), Valued (VAL) and Human Remains (HUM) products.
- Compensation Policy in the event of non-compliance with the service offer.
- Availability on our narrow body, wide body and freighter fleet for point-to-point routes or maximum one point of connection.
- Visibility through our cargo tracking service
For more information on our service conditions and options, please consult your local freight consultant.
Product Standard
Our Standard Speed Product offering is ideal for your day-to-day shipments, essential and simple to meet your product shipping needs.
Main features of the service:
- Applicable to the entire Avianca Cargo route network.
- No weight or volume restrictions (according to the aircraft's volumetric capacity)
- Product treatment according to industry standards
- Applicable to General Cargo (GCR), Dangerous Goods (DGR), Fresh (PER), Courier (COU) and Mail (MAL).
- In-flight prioritization according to specialized products
For more information on our service conditions and options, please consult your local freight consultant.
Product Stand By
Our flexible and reliable offer for those shipments that do not have an immediate priority with competitive rates.
Main features of the service:
- No storage charges during handling
- Shipment handling no later than the third day after your initial reservation.
- Proactive follow-up from Customer Support Team
- Aircraft type and weight restrictions per flight apply
- Service available on selected routes
- Applicable to General Cargo (GCR)
- Incremental shipping priority from the first flight onward
For more information on our service conditions and options, please consult your local freight consultant.